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Keeping Cool Under Pressure

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Cold Move has been operating in temperature-controlled storage and the food supply chain sector for over 65 years. From its base in Shropshire, the company has seen continuous growth in recent years and now serves food manufacturers and exporters worldwide.

What was the challenge?

Operating in a compact site with no space for spare equipment, Cold Move needed trucks that could guarantee uptime in sub-zero conditions as low as −20°C, while keeping operators safe and comfortable.

Why this product(s)?

The trucks that make up the new fleet are built to perform in extreme cold, with heated cabs for comfort on the SENSiAs, ergonomic controls for safety, and battery systems designed to minimise downtime and energy use.

What was the outcome?

Cold Move now runs a reliable 17-truck fleet that maximises uptime, supports operator comfort, and delivers energy savings. A full-service package with monthly reports gives greater fleet control and long-term confidence.

Downtime is not an option

With no room for spare equipment, every truck at Cold Move needs to be available at all times. Operating temperatures as low as -20°C add extra strain on performance, while operators need to stay comfortable to work effectively in such conditions. Cold Move wanted to involve operators in choosing the ideal specification that could meet the demands for both reliability and operator wellbeing in a cold store environment.

We are not a big distribution centre, so downtime is not an option for us. We had already been using Mitsubishi counterbalance and reach trucks for some time, and were impressed with them, so we were keen to see other equipment and build a solid partnership with our supplier.

Simon Williams

Site Director at Cold Move

Cold Move now has 17 Mitsubishi trucks: four SENSiA reach trucks with heated cabs for long shifts in the cold store; three electric EDiA EM counterbalances with blue lights and ergonomic mini steering wheels for safety and comfort; and ten PREMiA pallet trucks for loading and unloading. We also advised on battery systems optimised for cold conditions, reducing downtime during changes and supporting Cold Move’s commitment to energy efficiency.

Cold Move can now maximise output without worrying about downtime. Supported by our full-service package, monthly reports, and responsive engineers, the company has greater control of its fleet and confidence in its long-term performance. The new battery system brings energy savings too — a vital consideration for a Cold Chain Federation member. Together, we have built a partnership based on trust, reliability, and shared goals for safety and sustainability.